buying your bridal gown online

When it comes to buying your Bridal Gown online you will probably have a lot of questions, and who can blame you- it is a very important decision

1. Why should I buy my gown online?

You may have heard about a bride ordering their gown online in the past, which may have been delayed, or was the wrong size etc. At Fifi’s Your gown is already in stock, and will be sent to you within a few days, which eliminates that agonising wait.

2. What is your background Fifi?

I have owned my own bridal boutique for a number of years in Bristol, finding many gowns for brides, and at trade shows but have recently decided to move online to give more Brides an opportunity to get a designer gown at a great price

3. I am nervous about buying my gown online. How can you reassure me?

Honestly there is nothing to worry about, but it is understandable that you may be slightly anxious. I am available to answer any questions about a specific gown, sizing, or style. There is no pressure to keep your gown if it is not the one, once you have received it! You can return it and get a refund, ( minus postage cost) there is no catch . Please see our Trustpilot 5 star reviews here

4. How long will my gown take to arrive?

Depending on which method of shipping you have chosen it will take between 1- 4 days. Your gown is insured during postage so until your gown arrives with you we take care of this, and pack your gown carefully in a box ( unless purchased in a sale) . You will be provided with a gown box and hanger. We will give you your tracking number so you can keep track of its journey right up to your door

5. What size should I go for?

If in doubt I would contact us directly through chat or measure yourself against the sizing chart. Bridal sizes run smaller than UK sizes so a general rule is go 1-2 sizes larger. However a zip fastening can very easily be converted into a lace up back and seams can be let out or taken in.

6. Why don’t you take paypal?

Paypal changed the refund policy in 2021 so it meant that we could not offer refunds with this platform. We use Woocommerce payment which allows us to do this and is very secure plus your details will not be stored. We also provide bank transfer as an option please contact me for BACS details

7. What do you mean if I keep my gown- I get my postage back?

We know that times can be hard and we want every bride to have their perfect gown. So Our promise to you if you decide the gown is the one for you s that we will refund you the £12.00 for the original postage cost if you decide to keep your gown

8. Can I pay in instalments?

We now offer Clearpay as a payment option so you can pay for your dress in 4 installments to Clearpay, Clearpay will pay us the whole price upfront and you only need to pay a quarter of the cost up front . This will not affect a refund as we are still able to offer this option

Listed on Bridalshops.co.uk

Vicky T 07/03/24

The dress arrived and was simply stunning. I cannot believe the quality of the dress for the price. I'm so happy I've found my gown

Claire Hawkins 08/25/23

Trustpilot

Absolutely fantastic service came within 2 days .Fits perfect and is absolutely stunning I really can’t quite in shock how much I paid as I am on a tight budget never would I believe I would have a gown as beautiful as this .
Thank you

Jo Wood 08/21/23

Fantastic experience ordering my dress, arrived well packed in a beautiful box. Unfortunately my dress didn't fit but Fifi made the return experience so easy. Will keep looking with her as i can't imagine any other online experience to be anywhere as good.

Ellen Doughty 08/17/23

Wonderful service! From ordering onwards the whole process was so easy and the dress is everything I hoped for and more, beautifully wrapped, fast delivery, personal note and rose soaps made it all more special

Monica Grundy 08/14/23

My experience with fifis boutique was amazing! My dress came so beautifully packaged with a beautiful hanger in a dress protection bag..... I never thought I’d get such an expensive stunning dress for the price I have . Customer service was amazing and messaged back in live chat as soon as I messaged her. My dress is absolutely divine and I am so so pleased I got my dress so quick considering my wedding is Tuesday. She helped me with all the measurements to help me pick a dress that would fit perfect and it does! Xx

Terrie Jeanes 01/01/23

trustpilot

Very impressed
We were impressed with how lovely the gown was sent to us. Was refreshing to be able to try her on in the comfort of my own home. Without any on lookers. Unfortunately the gown ran to small for me, but was very impressed with the service and communication. Highly recommend

Sam S. 5.05.22

I received the dress today and it is beautiful and fits perfectly, I will definitely be keeping it x.
Many thanks

Wendy Cunnington 22/07/22

I had a wonderful experience with Fifi's Bridal boutique. The communication is wonderful........the dress was not for me,it was no problem returning the dress and had a refund straight away.

Vikki Hogg 31/05/22

Fantastic experience purchasing a wedding dress from Fifi's. I paid extra for next day delivery and it all arrived on time. The service and added touches pIus a hand written note and bath soaps were really thoughtful. Fifi was incredibly responsive and helpful throughout.

Julia Hill 21/02/22

I have been absolutely blown away by the experience and the dress that I have received. I had been looking for a dress for a couple of months wanting to try and purchase my dream dress with my small £400 budget. I found the exact dress I was looking for and having read I can send it back if it wasn’t suitable, I thought I would go for it. I used the online chat service and Fifi came back to me straight away and helped purchase the dress and gave some kind words I was nervous purchasing a dress online. She reassured me and promised a great bridal experience at home.
My daughter and I were beyond excited when my gown arrived within 4 days as promised.
The box is beautiful and very secure with clips, inside beautifully wrapped with ribbon and rose soaps and a hand written note, special wedding hanger and fully plastic gown cover. The attention to detail was excellent and shows willing to go that extra mile for brides to feel special and appreciated.
My Enzoani gown is absolutely breath taking and beautiful, it’s in immaculate condition, I will have it cleaned for peace of mind, but it’s perfect. I can’t believe I actually got my dream gown for a dream price, as my fiancé lost his job due to covid and money has unfortunately been tight. I can’t thank you enough and I can’t wait to wear my dress in September. Please don’t hesitate to buy your gown from Fifi’s.
Julia from Dorset

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F.A.Q.s

buying your bridal gown online

When it comes to buying your Bridal Gown online you will probably have a lot of questions, and who can blame you- it is a very important decision

1. Why should I buy my gown online?

2. What is your background Fifi?

3. I am nervous about buying my gown online. How can you reassure me?

4. How long will my gown take to arrive?

5. What size should I go for?

6. Why don’t you take paypal?

7. What do you mean if I keep my gown- I get my postage back?

8. Can I pay in instalments?

Cart Empty

buying your bridal gown online

When it comes to buying your Bridal Gown online you will probably have a lot of questions, and who can blame you- it is a very important decision

1. Why should I buy my gown online?

2. What is your background Fifi?

3. I am nervous about buying my gown online. How can you reassure me?

4. How long will my gown take to arrive?

5. What size should I go for?

6. Why don’t you take paypal?

7. What do you mean if I keep my gown- I get my postage back?

8. Can I pay in instalments?

Fifis Bridal Boutique

Vicky T 07/03/24

Claire Hawkins 08/25/23

Jo Wood 08/21/23

Ellen Doughty 08/17/23

Monica Grundy 08/14/23

Terrie Jeanes 01/01/23

Sam S. 5.05.22

Wendy Cunnington 22/07/22

Vikki Hogg 31/05/22

Julia Hill 21/02/22