Our Refund policy

You can return your gown for an easy no fuss refund by following the instructions below

How long do I have to decide?

We recommend that if you like the gown to buy it that day as you may be disappointed if you want it later down the line and it has sold.  Fifi's refund policy gives you up to 14 days to change your mind if you think its not the one and you will be able to  send it back for a refund. Please notify us if you would like to return your gown and we will provide you with our full address. 

 It will need to be in the same condition as when it was sent with the bridal box, hanger and gown bag. The 360 ID tag will need to be still intact and any  evidence of tampering will void a refund.

PLEASE NOTE: the buyer will need to pay for return postage and we recommend that you insure on its return as it is the buyers responsibility until the gown is returned to us. 

 

PLEASE NOTE WE DO NOT REFUND ORIGINAL POSTAGE COSTS